A small about of time in the office this week at couple of days with 20k steps completed, meaning this week has been a week of energy and motivation. This is week number 16 (4 months) of me writing up weeknotes, it’s been challenging at times but I’m still getting value from it so I will continue to do it. I’ll write up a bit more on this in a blog post next week but see below for some ideas I have to change up the format of this a little in future weeks....
A short working week this week with lots and lots of writing (again) What I’ve been doing This week I have been working on the largest bid of my career - 65k words and counting + other attachments (of which I personally wrote at least 30k). Always good to get into the weeds on these things and also a realization that when needing to write about topics I know well to a very tight deadline - I can actually succeed....
Well this week has felt like a continuation of last week (more like one long week with no obvious separation), and I’m been very much focusing on some changes to increase my productivity, and thinking more about how much I really value writing and I should do it more. What I’ve been doing I’ve been writing down the stuff I do for a while, in scribbled books, 1:1 notes or brag documents....
This week has overall been a pretty good week, the weather has been great. I feel like I’ve got a lot of tasks closed off and I’ve spent time in the office. What I’ve been doing This week has been about scaling and automation. Working with different team from portfolio, delivery and managed services to work through the details of some small adjustments to improve how we can deliver more to customers faster aka scale....
Writing lots and lots of internal content again this week, supporting people to think bigger and reading some interesting articles. What I’ve been doing This week has mostly been about thinking about what a modern managed service looks like. What does an outsource ITIL managed service need to look like? How pro-active? What do the commitments and outputs need to look like? How does it need to “feel” in 2024. This has all meant lots of conversation, lots of writing and lots of supporting people to think outside of their comfort zone....
This week I’ve been doing my best impression of a technical writer and other things have sort of fallen the way side. On a slight side note, this is the first week note I’m using working copy on my phone, it’s taken longer but it’s allowed me to write in smaller fragments during the week, so I think it might result in better content if I can keep it up....
This week was about talking to customers and planning roadmaps - exciting, sometimes frustrating but always motivating. What I’ve been doing Working through our product roadmaps for the next year - making sure all different product areas fit together nicely. Also balancing that with talking to some of our customers who have had or are having problems with us to make sure we can effectively deliver what we currently sell before taking on newer shinier things....
Writing, so much writing. I did an rough estimate before writing this and I think I easily written more than 10k words this week - the size of the average thesis. I love writing (obviously) but technical writing is certainly something of a craft that I always underestimate until having to do it. What I’ve been doing Discussing with a customer about how to move off an ancient k8s cluster deployed on AWS EC2 with KOps - everyone knows I love a bit of technical archaeology....
I’ve caught the first of what is usually several seasonal bugs this week. Been working, but mostly from the sofa. Interesting stuff happened this week, but it was interspersed with coughing. What I’ve been doing I’m been exploring new services. Can’t talk much about them publicly here, but putting my PM hat on for a little while and working with engineers on what some new services look like it always something I enjoy doing....
This week as been more real-world customer problems, more research and just really enjoying the pace of things again. What I’ve been doing More customers, more deals. Still surprising that after all these years there are still folks out there who haven’t migrated to the cloud yet. There are also so many organisations that find themselves adrift for support when a bad exit from an exiting outsourcer occurs. This is my in my 7 powers blog post this month I still think customer experience is a massive problem in our industry and one that can be a competitive advantage....