Mixed Operating Models - part 3

In the first two parts of this series, I talked about the problem space of mixed operating models in an organisation, why it exists and how to prepare for it. In this post I want to talk about the most important and often most challenging element of operating mixed operating models within an organisation: the cultural change. Any transition of working practices requires a corresponding and iterative process of empathetic change management, where with every modification and iteration, context is given for the changes, conversations are had with those who might be effected and (unlike many corporate change management initiatives) the process includes the input of those on the front-line of the changes. ...

August 22, 2022 · 7 min · liamjbennett